DAMEN FIELD SERVICE CREW
Damen field service crew can assist on-site with reassembly and commissioning. Crew training and technical assistance can also be done locally.
DAMOS: ONE-STOP-SHOP
The Damen Asset Management Operating System (DAMOS) helps to make maintenance more efficient when working in combination with a spare part delivery solution.
This is designed for customers who already have an excellent service organization in place.
CUSTOMER FINANCE
Damen Customer Finance offers a wide range of financing arrangements. These are available for any type of vessel, equipment or related services, including the prefabricated shipbuilding kits supplied by the Damen Technical Cooperation department.
Damen’s Customer Finance facilities are not just for privately-owned, small and medium-sized companies, we also assist government bodies such as coastguards, police and port authorities. Damen maintains relations with all Netherlands-based commercial banks, as well as with numerous banks abroad. As a major client of the Dutch Export Credit Agency, Atradius, Damen is highly experienced in arranging export loans with export credit insurance facilities.
SHIP DELIVERY SERVICES
Damen Ship Delivery Services makes sure our customers receive their vessels safely, clean and ready for operation. We offer total care of all logistical services through our worldwide service support network. Our Ship Delivery Services include own keel transport, heavy lift, towage and semi-submersible transport.
As an international shipbuilder Damen has extensive knowledge of each vessel and of transport contracts and conditions, and we have many years’ experience of shipping to distant and remote destinations. In short, our customers benefit from our reliable and competitive shipping solutions.
SPARE PARTS SERVICES
Damen Parts Services offers competitive prices, efficient and cost-effective delivery and short response times. With our years of experience we have established strong buying power and an extensive supplier network. By expanding our network of global service hubs, we are able to shorten our response times. Our service goes beyond fast part delivery; we also offer different replenishment solutions resulting in having parts in stock just before you need them.
To minimise lifecycle costs and to improve a vessel’s performance, it’s crucial to have the right spare parts. Our Computerised Maintenance Management System (CMMS) allows stock control replenishment to be completely automated.
Online parts store
To support our customers on a 24/7 basis, Damen has created an online parts store on our Services Portal www.damenservices.com. Here you can order directly from our online catalogue of spare parts. Our scope of supply is neither limited to Damen-vessels only, nor to the catalogue. If your required parts are not available online, we invite you to make online requests. Your services manager will gladly do what it takes to source the relevant component. With Damen as your partner you can experience the benefits of a one-stop-shop.
DAMEN TRADING
Damen is unique in offering attractive buy-back guarantees for standard vessels from our product range to customers or the financing bank. We know Damen quality means that our vessels have a premium re-sale value. Vessels bought 20 years earlier have been known to achieve their build price when re-sold after two decades.
Damen is happy to buy vessels back or help customers to trade them in when they buy a new vessel. Our team also offers a brokerage service, whether vessels are from Damen or from other shipbuilders, and we can help customers looking to charter.
For more information visit Damen Trading website.