OPERATIONAL & MAINTENANCE TRAINING
Our training programmes are designed to give our customers skilled, motivated and committed employees. This approach delivers long-term benefits and assists customers in reaching important goals including reduced operational costs and improved vessel uptime. Damen Services offers a range of total training packages for staff development.
COMMISSIONING & TRIALS
Damen ensures that all shipboard equipment is correctly installed and functioning. All new build and overhauled ships undergo an intense period of commissioning and trials prior to delivery. This results in a market-leading level of product quality and maximum uptime, and is coupled with professional advice on operating the vessel. We make sure your vessel is fully prepared and ready for operation.
- Scheduled maintenance tasks;
- Detailed maintenance instructions;
- Supply of required parts;
- Comprehensive document archive (drawings, manuals, certificates);
- Knowledge and experience from Damen's worldwide network.
REPAIR AND CONVERSION
Over the past 40 years Damen Services has rebuilt, converted and repaired many Damen and non-Damen vessels. With our experience, we are able to provide professional advice while ensuring that the customer’s wishes and budget are taken into account. Quality is assured because Damen standards are maintained throughout the entire project.
TRAIN AND MAINTAIN
This programme provides a combination of services for customers looking for both autonomy and cost optimisation. With this, Damen delivers maintenance to a customer's requirements while at the same time training their crew. The competence of the customer's employees rises, leading to a reduction in the number of hours spent on maintenance.
Damen Customer Finance offers a wide range of financing arrangements. These are available for any type of vessel, equipment or related services, including the prefabricated shipbuilding kits supplied by the Damen Technical Cooperation department.
Damen’s Customer Finance facilities are not just for privately-owned, small and medium-sized companies, we also assist government bodies such as coastguards, police and port authorities. Damen maintains relations with all Netherlands-based commercial banks, as well as with numerous banks abroad. As a major client of the Dutch Export Credit Agency, Atradius, Damen is highly experienced in arranging export loans with export credit insurance facilities.
SHIP DELIVERY SERVICES
Damen Ship Delivery Services makes sure our customers receive their vessels safely, clean and ready for operation. We offer total care of all logistical services through our worldwide service support network. Our Ship Delivery Services include own keel transport, heavy lift, towage and semi-submersible transport.
As an international shipbuilder Damen has extensive knowledge of each vessel and of transport contracts and conditions, and we have many years’ experience of shipping to distant and remote destinations. In short, our customers benefit from our reliable and competitive shipping solutions.
SPARE PARTS SERVICES
Damen Parts Services offers competitive prices, efficient and cost-effective delivery and short response times. With our years of experience we have established strong buying power and an extensive supplier network. By expanding our network of global service hubs, we are able to shorten our response times. Our service goes beyond fast part delivery; we also offer different replenishment solutions resulting in having parts in stock just before you need them.
To minimise lifecycle costs and to improve a vessel’s performance, it’s crucial to have the right spare parts. Our Computerised Maintenance Management System (CMMS) allows stock control replenishment to be completely automated.
Online parts store
To support our customers on a 24/7 basis, Damen has created an online parts store on our Services Portal www.damenservices.com. Here you can order directly from our online catalogue of spare parts. Our scope of supply is neither limited to Damen-vessels only, nor to the catalogue. If your required parts are not available online, we invite you to make online requests. Your services manager will gladly do what it takes to source the relevant component. With Damen as your partner you can experience the benefits of a one-stop-shop.
Damen is unique in offering attractive buy-back guarantees for standard vessels from our product range to customers or the financing bank. We know Damen quality means that our vessels have a premium re-sale value. Vessels bought 20 years earlier have been known to achieve their build price when re-sold after two decades.
Damen is happy to buy vessels back or help customers to trade them in when they buy a new vessel. Our team also offers a brokerage service, whether vessels are from Damen or from other shipbuilders, and we can help customers looking to charter.